USEFUL INFORMATION
CONFERENCE VENUE
TRAVEL
Airlines serving the Dubrovnik International Airport have been expanding their number of flights and adding new non-stop direct flights from number of European aiports (Barcelona, Berlin,Brussels, Copenhagen, Frankfurt, Geneva, Helsinki, London, Madrid, Manchester, Milan, Munich, Oslo, Paris, Stockholm, Zurich and many more).
More information on SUMMER 2013 FLIGHT SCHEDULE!
Dubrovnik airport (www.airport-dubrovnik.hr) lies 20 km southeast of the city centre. Airport buses are scheduled to coincide with incoming flights, dropping passengers at Pile Gate just outside the old town and at Dubrovnik Bus Station next to the ferry port, ticket 35,00 HRK.
Departures include bus transport from the bus terminal 1.5 hours before the flights for Croatia Airlines and Austrian Airlines. For all other regular flights the bus from the bus terminal leaves 2 hours before the flight.
Taxi service is available during airport opening hours. The cost of a taxi transfer from the Airport to Dubrovnik is up to 250,00 HRK.
Radio Taxi, 0-24 h: + 385 (0) 800 0970.
TRAVEL DOCUMENTATION
Passport or any other internationally recognized identification document. Tourist stay in Croatia is limited to three months.
Additional information is available at the embassies of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia. Phone: +385 (0)1 4569 964, www.mvp.hr.
TIME ZONE
GMT + 1 in the winter, GMT + 2 in the summer.
STANDARD VOLTAGE AND FREQUENCY
220 V, 50 Hz
WATER
Tap water is potable on the whole territory of the Republic of Croatia.
POSTAL AND TELECOMMUNICATION SERVICES
Post office in Dubrovnik is open whole day during working days and on Saturday mornings.
If you need to use a phone booth, phone cards are available for purchase at post offices, hotels and news-stands.
There are three mobile networks operating in Croatia:
T Mobile (098) www.t-mobile.hr
VIPnet (091) www.vipnet.hr
TELE2 (095) www.tele2.hr
All operators offer roaming service. For details, visit the respective websites.
INTERNET
Wirelss internet connection is available at all hotels. There are also several cafés and tourist agencies in Dubrovnik offering this service.
CROATIAN CURRENCY IS KUNA (HRK). 1 KUNA = 100 LIPAS
Bank-notes are in denominations of 5, 10, 20, 50, 100, 200, 500 and 1000 kunas, and coins are in denominations of 1, 2, 5, 10, 20, 50 lipa and 1, 2 and 5 kuna.
Payments: You can use only kunas as means of payment, and money can be exchanged in numerous banks, exchange offices, post offices and hotels.
Banks: Banks are open from Monday till Friday whole day and on Saturday mornings. There are also many cash machines around the city.
Credit cards: Most hotels, restaurants and shops will accept credit card payments (Eurocard/Mastercard, Diners, American Express, Visa).
AVERAGE EXCHANGE RATE: EUR 1 = 7,50 HRK
VAT AND CUSTOMS REGULATIONS
Standard VAT Rate: 25%
(Reduced VAT Rate: 10%)
Tax return: The right of tax return encompasses all foreign citizens for purchased goods (except petroleum derivatives) to the amount of 501.00 HRK per receipt. The purchaser must have a VAT (PDV-P) form filled by the seller, which must be verified upon leaving Croatia on the border crossing. Tax return is possible six months after the purchase of goods. Additional info about customs duties: Republic of Croatia Customs Directorate, phone: +385 1 6102 333, www.carina.hr.
Customs duties: Foreign currency can be freely transferred to Croatia to the amount of 40.000,00 HRK. Customs must be notified of any amounts exceeding this number. Home currency can be freely transferred to and from Croatia to the amount of 15.000,00 HRK.
Owners of pets must possess an international certificate not older than 6 months.
TIPPING
Service charges are already included in your restaurant bill however; if you feel you have received excellent service then feel free to leave a tip, locals usually round the bill. Tour guides on excursions expect to be tipped and a tip of 15-20 HRK would be quite acceptable. Shop prices are fixed so there is no chance of bargaining however in street markets it is quite acceptable to barter.
MEDICAL HELP
All types of health care are available at the Dubrovnik General Hospital.
Guests from countries which have signed a health-care agreement with the Republic of Croatia do not have to pay for medical services. If that is not the case, the services are charged directly to the user, according to the official price list.
Medical Emergency Service telephone number: 94.
FOREIGN LANGUAGE RADIO NEWS
During the summer season, Croatian National Radio Channel 2 regularly broadcasts news and Croatian Automobile Club reports on traffic conditions on a daily basis in several languages: English, German, Italian and Czech. This station also broadcasts news and traffic conditions reports from several foreign radio stations (Bavaria Radio Channel 3, Austria Radio Channel 3, RAI Uno, British Virgin Radio and Czech Radio.).
There are also specialized daily news broadcasts for boaters in Croatian and English.
SAFETY, FIRE AND ENVIRONMENTAL PROTECTION
A special European emergency number has been also established in Croatia: 112.
You can dial it from all mobile and fixed phones in case you need: urgent medical help, fire department, police, mountain rescue service, veterinarian help and other emergency services.
Please, act responsibly in natural areas, take notice of fire restriction signs and do not throw burning or inflammable objects in the surrounding countryside. In case you notice fire, please call fire department on number 93.
The sea water in the area of Konavle, as well as in Croatia in general, is of high quality, so please help us in keeping it so.
LOCAL TRANSPORT / PUBLIC TRANSPORT
Lapad peninsula is connected with Old Town Dubrovnik by a local bus line. More on local lines: www.libertasdubrovnik.com.
Taxi service is also at your disposal. Radio taxi service is available on number (020) 970.
CAR HIRE
There are a number of car hire offices in Čilipi airport that offer a variety of vehicle types.
IMPORTANT PHONE NUMBERS
Country code for Croatia is +385.
Area code is 020. In case you are calling from abroad, you must leave out 0 from the area code, so just dial +385 20.
General emergency services number: 112.
If you precisely know what service you need, you can call directly for:
Police: 92
Fire department: 93
Medical emergency service: 94
Road assistance: 987 (+385 1 987 for mobile phones)
Croatian automobile club 01 4640 800, www.hak.hr, e-mail: info@hak.hr
Weather forecast and traffic conditions: 060 520 520
Dubrovnik airport: +385 20 773 377
General information: 981
DIPLOMATIC MISSIONS AND CONSULAR OFFICES TO CROATIA
Ministry of Foreign and European Affairs of the Republic of Croatia
ph. +385 1 459 8018
e-mail: stranci@mvep.hr
URL: www.mvep.hr
USEFUL LINKS
Dubrovnik Tourist Information
Croatia Tourist Information
CONFERENCE VENUE
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DUBROVNIK
Sitting proudly on the calm blue waters of the Adriatic, Dubrovnik is one of the world's most magnificent fortified cities. Today a UNESCO world heritage site and Croatia's most upmarket destination, it was once the capital of the wealthy seafaring Republic of Ragusa (1358-1808). During its Golden Age in the 16th century, it had one of the largest merchant naval fleets in the world, with consulates in over 50 foreign ports. Today the city is also a favourite bolt-hole for celebrities such as Sir Roger Moore and John Malkovich, as well as a popular port of call for cruise ships sailing the East Mediterranean. |
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RIXOS LIBERTAS HOTEL
The ultra modern hotel Rixos Libertas Dubrovnik, offers wide variety of services and facilities with only minutes from the historic attraction, Dubrovnik’s Old Town. Rixos Libertas Dubrovnik is an ideal place for conferences offering 7 halls, 1 dividable room in 3 sections for up to 950 seats, as well as 6 other smaller meeting rooms and exhibition area. The conference center has two entrances, one through the Hotel other one directly to the conference center; all rooms are equipped with state-of-the-art technology and internet access in all meeting rooms. |
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TRAVEL
Airlines serving the Dubrovnik International Airport have been expanding their number of flights and adding new non-stop direct flights from number of European aiports (Barcelona, Berlin,Brussels, Copenhagen, Frankfurt, Geneva, Helsinki, London, Madrid, Manchester, Milan, Munich, Oslo, Paris, Stockholm, Zurich and many more).
More information on SUMMER 2013 FLIGHT SCHEDULE!
Dubrovnik airport (www.airport-dubrovnik.hr) lies 20 km southeast of the city centre. Airport buses are scheduled to coincide with incoming flights, dropping passengers at Pile Gate just outside the old town and at Dubrovnik Bus Station next to the ferry port, ticket 35,00 HRK.
Departures include bus transport from the bus terminal 1.5 hours before the flights for Croatia Airlines and Austrian Airlines. For all other regular flights the bus from the bus terminal leaves 2 hours before the flight.
Taxi service is available during airport opening hours. The cost of a taxi transfer from the Airport to Dubrovnik is up to 250,00 HRK.
Radio Taxi, 0-24 h: + 385 (0) 800 0970.
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SAVE UP TO 20% ON TRAVEL WITH THE STAR ALLIANCE™ NETWORK THE STAR ALLIANCE MEMBER AIRLINES ARE PLEASED TO BE APPOINTED AS THE OFFICIAL AIRLINE NETWORK FOR EARTO ANNUAL CONFERENCE 2013.
TO OBTAIN THE STAR ALLIANCECONVENTIONS PLUS DISCOUNTS PLEASE FOLLOW THE BELOW STEPS TO ACCESS THE CONVENTIONS PLUS ONLINE BOOKING TOOL:
- visit http://www.staralliance.com/en/business-solutions/conventions-plus/delegates/ - Under DELEGATES LOGIN enter conventions code OU03S13 - The online booking tool opens in a separate window (Should the online booking tool not open, please ensure that your Pop-Up blocker is disabled). Registered participants plus one accompanying person travelling to the event can qualify for a discount of up to 20%, depending on fare and class of travel booked. THE PARTICIPATING AIRLINES FOR THIS EVENT ARE: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines, Brussels Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS International Air Lines, TAP Portugal, THAI, Turkish Airlines, United, US Airways. Discounts are offered on most published business and economy class fares, excluding website/internet fares, senior and youth fares, group fares and Round the World fares.
Please note: For travel to/from Japan and New Zealand special fares or discounts may be offered by the participating airlines on their own network. To obtain these special fares or discounts and for booking office information please visit http://www.staralliance.com/en/business-solutions/conventions-plus/delegates/ and:
- Click on "ConventionsPlus Booking Contacts" and enter the conventions code OU03S12. - Choose one of the participating airlines listed - Call the respective reservation contact listed and quote the conventions code OU03S12 when requesting the special ticket. When making your travel plans please present confirmation of your registration or proof of attendance for the Event/Convention. To help the Star Alliance network further improve their services, please take part in a short survey. |
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TRAVEL DOCUMENTATION
Passport or any other internationally recognized identification document. Tourist stay in Croatia is limited to three months.
Additional information is available at the embassies of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia. Phone: +385 (0)1 4569 964, www.mvp.hr.
TIME ZONE
GMT + 1 in the winter, GMT + 2 in the summer.
STANDARD VOLTAGE AND FREQUENCY
220 V, 50 Hz
WATER
Tap water is potable on the whole territory of the Republic of Croatia.
POSTAL AND TELECOMMUNICATION SERVICES
Post office in Dubrovnik is open whole day during working days and on Saturday mornings.
If you need to use a phone booth, phone cards are available for purchase at post offices, hotels and news-stands.
There are three mobile networks operating in Croatia:
T Mobile (098) www.t-mobile.hr
VIPnet (091) www.vipnet.hr
TELE2 (095) www.tele2.hr
All operators offer roaming service. For details, visit the respective websites.
INTERNET
Wirelss internet connection is available at all hotels. There are also several cafés and tourist agencies in Dubrovnik offering this service.
CROATIAN CURRENCY IS KUNA (HRK). 1 KUNA = 100 LIPAS
Bank-notes are in denominations of 5, 10, 20, 50, 100, 200, 500 and 1000 kunas, and coins are in denominations of 1, 2, 5, 10, 20, 50 lipa and 1, 2 and 5 kuna.
Payments: You can use only kunas as means of payment, and money can be exchanged in numerous banks, exchange offices, post offices and hotels.
Banks: Banks are open from Monday till Friday whole day and on Saturday mornings. There are also many cash machines around the city.
Credit cards: Most hotels, restaurants and shops will accept credit card payments (Eurocard/Mastercard, Diners, American Express, Visa).
AVERAGE EXCHANGE RATE: EUR 1 = 7,50 HRK
VAT AND CUSTOMS REGULATIONS
Standard VAT Rate: 25%
(Reduced VAT Rate: 10%)
Tax return: The right of tax return encompasses all foreign citizens for purchased goods (except petroleum derivatives) to the amount of 501.00 HRK per receipt. The purchaser must have a VAT (PDV-P) form filled by the seller, which must be verified upon leaving Croatia on the border crossing. Tax return is possible six months after the purchase of goods. Additional info about customs duties: Republic of Croatia Customs Directorate, phone: +385 1 6102 333, www.carina.hr.
Customs duties: Foreign currency can be freely transferred to Croatia to the amount of 40.000,00 HRK. Customs must be notified of any amounts exceeding this number. Home currency can be freely transferred to and from Croatia to the amount of 15.000,00 HRK.
Owners of pets must possess an international certificate not older than 6 months.
TIPPING
Service charges are already included in your restaurant bill however; if you feel you have received excellent service then feel free to leave a tip, locals usually round the bill. Tour guides on excursions expect to be tipped and a tip of 15-20 HRK would be quite acceptable. Shop prices are fixed so there is no chance of bargaining however in street markets it is quite acceptable to barter.
MEDICAL HELP
All types of health care are available at the Dubrovnik General Hospital.
Guests from countries which have signed a health-care agreement with the Republic of Croatia do not have to pay for medical services. If that is not the case, the services are charged directly to the user, according to the official price list.
Medical Emergency Service telephone number: 94.
FOREIGN LANGUAGE RADIO NEWS
During the summer season, Croatian National Radio Channel 2 regularly broadcasts news and Croatian Automobile Club reports on traffic conditions on a daily basis in several languages: English, German, Italian and Czech. This station also broadcasts news and traffic conditions reports from several foreign radio stations (Bavaria Radio Channel 3, Austria Radio Channel 3, RAI Uno, British Virgin Radio and Czech Radio.).
There are also specialized daily news broadcasts for boaters in Croatian and English.
SAFETY, FIRE AND ENVIRONMENTAL PROTECTION
A special European emergency number has been also established in Croatia: 112.
You can dial it from all mobile and fixed phones in case you need: urgent medical help, fire department, police, mountain rescue service, veterinarian help and other emergency services.
Please, act responsibly in natural areas, take notice of fire restriction signs and do not throw burning or inflammable objects in the surrounding countryside. In case you notice fire, please call fire department on number 93.
The sea water in the area of Konavle, as well as in Croatia in general, is of high quality, so please help us in keeping it so.
LOCAL TRANSPORT / PUBLIC TRANSPORT
Lapad peninsula is connected with Old Town Dubrovnik by a local bus line. More on local lines: www.libertasdubrovnik.com.
Taxi service is also at your disposal. Radio taxi service is available on number (020) 970.
CAR HIRE
There are a number of car hire offices in Čilipi airport that offer a variety of vehicle types.
IMPORTANT PHONE NUMBERS
Country code for Croatia is +385.
Area code is 020. In case you are calling from abroad, you must leave out 0 from the area code, so just dial +385 20.
General emergency services number: 112.
If you precisely know what service you need, you can call directly for:
Police: 92
Fire department: 93
Medical emergency service: 94
Road assistance: 987 (+385 1 987 for mobile phones)
Croatian automobile club 01 4640 800, www.hak.hr, e-mail: info@hak.hr
Weather forecast and traffic conditions: 060 520 520
Dubrovnik airport: +385 20 773 377
General information: 981
DIPLOMATIC MISSIONS AND CONSULAR OFFICES TO CROATIA
Ministry of Foreign and European Affairs of the Republic of Croatia
ph. +385 1 459 8018
e-mail: stranci@mvep.hr
URL: www.mvep.hr
USEFUL LINKS
Dubrovnik Tourist Information
Croatia Tourist Information